Privacy Policy

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As the data controller and data processor, Forgity.com has implemented numerous technical and organizational measures to ensure complete protection of your personal data throughout the website. Since Internet-based data transmissions may have security gaps, absolute protection is not guaranteed. This is why every data subject is free to transfer personal data to us via all available means, e.g. by email or phone support.

WHAT TYPES OF INFORMATION DOES FORGITY COLLECT?

Names, member names, email address, phone number, other contact details, information about your computer and about your visits to and use of this website (including information about your browser, IP address, general location by your browser), responses to the surveys initiated for research purposes, payment details (like your credit card information ), transaction details, support queries, web analytics data and information that you provide when you fill in forms on our websites. We may use this information to respond to your requests or correspondence, to provide customer service (or for statistical purposes), analysis for management purposes in order to administer the website, improve products/services, send technical notices/updates, security alerts, changes in policy notifications, administrative messages, so we are able to prevent fraud, breach of policies/terms, and threats or harm.

HOW DO WE COLLECT PERSONAL INFORMATION?

  1. When you perform certain actions like register on our websites, buy/order items or services on our sites, subscribe to our newsletter, submit feedback, enter a contest, fill out a survey, or send us a communication via any available option.
  2. We collect personal information automatically as you navigate through the sites or through a 3rd party when you use services associated with our sites.

WHAT PERSONAL INFORMATION DO WE COLLECT ABOUT YOU FROM OTHERS?

Even though we’re collecting personal information directly from you, occasionally we may collect certain information about you from other sources.
  1. Financial and/or transaction details from payment providers (in order to process the transaction).
  2. Third party services like Google, Facebook, Twitter may provide us with certain information about you when you link/connect/log in to any third party provider. The amount of information may vary and can be or is controlled by that service provider or by you via privacy settings controls available in the account settings of that service provider.
  3. From third parties we may obtain demographic data, fraud detection information, combine it with the info we have about you, to confirm your identity, these can be identity verification services used for fraud warning purposes.

HOW DOES FORGITY USE PERSONAL INFORMATION?

  1. Your information is used when we need to define your identity to ease processing of transactions happening on our website, for example when you purchase items from our marketplace.
  2. Other legitimate interests may include: providing you with services described on our website;
    1. verifying your identity when you sign in to our website;
    2. providing support services;
    3. sharing with you company news and websites/services updates;
    4. checking your actions on our website to identify potentially fraudulent activity and to ensure compliance with the user terms that apply to the website;
    5. respond to your comments or queries on our website, ask for your feedback or opinion via surveys;
    6. managing legal/operational affairs including risk management related to content and fraud matters;
    7. improving our products and services.
  3. When you give us consent:
    1. to provide you with marketing information relating to products and services which may be of interest to you;
    2. to modify/customize our services and website, like advertising that appears on our website, this involves the use of cookies to provide a personalized experience.
  4. For multiple purposes required by the law.
  5. For granting court of law, law enforcement authorities, government requests or any other occasions that may relate to investigations.

WHEN DO WE DISCLOSE YOUR PERSONAL INFORMATION?

Your personal information may be accessed by:
  1. individuals who need it to perform their tasks and duties;
  2. third parties who have a legitimate purpose for accessing it.
We may share your Personal Information with third parties in the following cases, when:
  1. the relevant customer has consented to the disclosure.
  2. it is needed for support purposes and/or licence validation/activation.
  3. subcontractors or service providers who assist us in a variety of possible ways. Subcontractors and/or services providers may transfer and access your personal information from other countries in which they have operations.
  4. It is required by the law either to protect our rights, or someone from injury, and/or to comply with a judicial proceeding, court order, or legal process served on the Company.

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

Your private information is kept on our servers as long as it is needed to provide you with our services and to be able to comply with the legal obligations. If you don’t want us to store your personal information you have the right to get it erased, but in this case, we’ll have to close your Forgity account. All information about deleted accounts is kept on our servers so we are able to use it for our legitimate business interests: to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and/or take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

HOW IS YOUR PERSONAL INFORMATION KEPT SECURE?

In order to keep your information secure, we are applying certain organizational measures to protect it against any unauthorized or unlawful use and accidental loss or destruction.
  1. We share and provide access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymized basis wherever possible.
  2. To store your information we are using secure servers.
  3. We verify the identity of all individuals who request access to private information before granting them access.
  4. We use SSL certificate encryption to protect the data transfer.
Make sure your information is safe and secure. We are not responsible if you try to circumvent privacy settings on our websites. In the event we give you the password to certain parts of our website you are responsible for keeping it safe. You must not share it with third parties especially comments or questions areas since these areas can be viewed by any user of our websites. Due to obvious reasons, we are not able to control users’ actions on our website. This is why you need to share your information in public areas of our websites wisely, as we cannot guarantee that your information will not be viewed by unauthorized parties. When you choose to share your information via a third party website, you need to check the privacy policy of that website to be aware of their information management/protection practices.

HOW CAN YOU ACCESS AND MANAGE YOUR PERSONAL INFORMATION?

All personal information that we collect about you is available in your account. You have the right to make all the necessary edits and corrections of any errors available in this data. You can receive your personal information in a structured, machine-readable format, erase it, or restrict its processing, also you can object to the processing of your personal data based on a set of our legitimate interests, such as profiling for direct marketing, and cases where we have asked for your consent to process your data. There are a number of situations when these rights can be limited, and there are a number of cases where we can retain your information after you withdraw your consent. Cases where we may require your personal information to be compliant with legal or contractual obligations. If you do not provide us with such data we will not be able to manage relationships with you. In all other cases providing requested information can be optional. If it happens that you have some unresolved concerns you have the right to complain to the data protection authorities.

MARKETING CHOICES REGARDING YOUR PERSONAL INFORMATION

In the event we have your consent we will send you marketing materials that will include information about products, services or discounts that we feel might be of interest to you. If you decide not to receive such email notification you can easily opt-out using the unsubscribe option.

ROUTINE ERASURE AND BLOCKING OF PERSONAL DATA

The information controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject. If the storage purpose isn’t applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be blocked or erased.

CHILDREN’S PRIVACY

All Forgity websites, as well as blogs and services, are not intended to be used by children under 13 years old. No one under age 13 years old can provide personal information to or on our websites. We are not collecting information from children under 13 years old. If you are under 13 years old you are not allowed to use any of our websites, buy products from our marketplace, comment on blog posts, social media posts or provide any personal information about yourself including your name, address, phone number and email. If we learn that you violated this term your account, as well as all information, will be deleted.

CHANGES IN OUR PRIVACY POLICY

As the data controller and data processor, we reserve the right to change or modify this Privacy Policy at any time. In the event of some changes being applied we will publish them in the Privacy Policy section and you will be notified via email that certain changes to our Policy were applied.

CONTACT INFORMATION

Depending on the context of personal information you provide, Forgity.com is both data controller and data processor of your personal information under this policy. Forgity.com is a processor of personal information submitted to the services or collected through the services on behalf of or at the direction of subscribers.

ENGLISH VERSION CONTROLS

Non-English translations of this Policy are provided for convenience only. To avoid any conflicts in definitions the English version is the final arbiter.